Backup emails
Add extra email addresses that receive your troop mail and can post to mailing lists — without being a second login.
A backup email is an extra address attached to your account. Once confirmed, it:
- Receives a copy of the troop mail you'd normally get (digests, notifications, and mailing-list messages), and
- Can send to troop mailing lists — a message you send from a confirmed backup address is recognized as coming from you.
Backup emails are not a second way to sign in. Your login always stays on your primary email.
Add a backup email
In Profile > Edit profile > Backup Emails:
- Type the address and click Add.
- We email a confirmation link to that address.
- Open the email and click Confirm this email.
Until you confirm it, the address shows as Pending confirmation and does nothing — it receives no troop mail and can't post to lists. The link expires after 7 days; use Resend to get a fresh one.
Remove a backup email
Click Remove next to any address. It stops receiving mail and can no longer post to lists immediately.
Notes
- An address can only be claimed by one member — if it's already a primary or confirmed backup for someone else in the troop, you can't add it.
- Opting out of digest emails applies to you as a member, so it affects your primary and backup addresses together.
- Admins can add or remove a member's backup emails from Admin > Users (Edit user). The member still has to click the confirmation link themselves — confirming proves they control the inbox.
Related articles
Mailing lists — auto and custom
How auto-managed and custom mailing lists work, and who can post to which.
Email digest — schedule and look-ahead
How to configure the recurring "what's coming up" email to your families.
Communication tools overview
How digests, mailing lists, and per-event notifications fit together.