Backup emails

Add extra email addresses that receive your troop mail and can post to mailing lists — without being a second login.

A backup email is an extra address attached to your account. Once confirmed, it:

  • Receives a copy of the troop mail you'd normally get (digests, notifications, and mailing-list messages), and
  • Can send to troop mailing lists — a message you send from a confirmed backup address is recognized as coming from you.

Backup emails are not a second way to sign in. Your login always stays on your primary email.

Add a backup email

In Profile > Edit profile > Backup Emails:

  1. Type the address and click Add.
  2. We email a confirmation link to that address.
  3. Open the email and click Confirm this email.

Until you confirm it, the address shows as Pending confirmation and does nothing — it receives no troop mail and can't post to lists. The link expires after 7 days; use Resend to get a fresh one.

Remove a backup email

Click Remove next to any address. It stops receiving mail and can no longer post to lists immediately.

Notes

  • An address can only be claimed by one member — if it's already a primary or confirmed backup for someone else in the troop, you can't add it.
  • Opting out of digest emails applies to you as a member, so it affects your primary and backup addresses together.
  • Admins can add or remove a member's backup emails from Admin > Users (Edit user). The member still has to click the confirmation link themselves — confirming proves they control the inbox.

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